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Lost & Found
Lost And Found
Wheelchair Assistance Desk
A dedicated desk is available near the kerbside of Departure Gate 3 at Terminal 2 and Departure Gate 1 at Terminal 1.
Accessibility and Mobility Support
JAI provides dedicated assistance for passengers with special needs. Services are available from check-in to boarding to ensure a smooth and comfortable journey. Trained staff are stationed at key checkpoints to offer guidance and support.
Wheelchair Assistance
| S No. | Location | Website |
|---|---|---|
| 1 | Air Arabia | https://www.airarabia.com/ |
| 2 | Air India Express | https://www.airindiaexpress.com/ |
| 3 | SpiceJet | https://www.spicejet.com/ |
| 4 | Etihad Airways | https://www.etihad.com/ |
| 5 | Salam Air | https://www.salamair.com/en/ |
| 6 | Air Asia AK | https://www.airasia.com/ |
| 7 | Air Asia FD | https://www.airasia.com/flights/thailand |
| S No. | Location | Website |
|---|---|---|
| 1 | Air India | https://www.airindia.com/ |
| 2 | Indigo | https://www.goindigo.in/ |
| 3 | SpiceJet | https://www.spicejet.com/ |
| 4 | Star Air | https://www.starair.in/ |
| 5 | Air India Express | https://www.airindiaexpress.com/ |
| 6 | Alliance Air | https://www.allianceair.in/ |
More Services
Explore additional services for an elevated travel experience
Frequently Asked Questions
How can I request special assistance at JIAL?
Passengers need to pre-book a wheelchair service at the time of booking the ticket or contact the airline contact center to pre-book the wheelchair service. Additionally, passengers can reach out to our information desk available at both departure and arrival in case of any further assistance.
Are there facilities available for passengers with reduced mobility?
Yes, passenger’s can contact the wheelchair assistance desk at departure curbside and the representative will coordinate with the respective airlines for the wheelchair service.
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